Effective Date: December 20, 2025
PAL Tech Group (“PAL,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Appointment or service-related details
- Message content exchanged through our platform
2. How We Use Your Information
We use your information to:
- Provide and operate our services
- Send service-related or transactional SMS messages
- Communicate appointment confirmations, reminders, and updates
- Respond to inquiries and support requests
- Maintain system security and performance
We do not use your information for advertising or sell personal data to third parties.
3. SMS Messaging & Consent
If you provide your phone number, you consent to receive SMS communications related to PAL services.
- Marketing messages are sent only with explicit opt-in
- You may opt out at any time by replying STOP
- Message and data rates may apply
4. Third-Party Service Providers
PAL uses trusted third-party providers, including MessageBird and Twilio, to deliver SMS messages.
These providers:
- Process phone numbers and message content solely to deliver communications
- Do not use your data for their own marketing purposes
- Are contractually required to protect your information
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
6. Your Rights
You may request:
- Access to your stored personal information
- Correction of inaccurate data
- Deletion of your data (unless retention is legally required)
Requests can be made through your service provider or by contacting PAL directly.
7. Security
We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, disclosure, or misuse.
8. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted at:
https://paltechgroup.com/privacy/
9. Contact
For privacy concerns or data requests:
info@paltechgroup.com
END OF PRIVACY POLICY